December 27, 2007

Consumer Alert

Better check your checkcards, boys and girls...

I have three accounts I spend money out of. Two checking and one savings. I have one checking account with Compass here in Austin. I rarely check the online system, so things can go for days before I notice something is up. Last week someone called WWW.VOIPAX.DE KAARST charged me for $15.60. Not knowing who they were, I went down to Compass and asked about it. They didn't know, but gave me a wonderful slip of paper detailing out how to talk to their 'un-authorized transaction' dept. I just got off the phone with them since there have been 6 charges today from someone called WORLDWIDE GLUCKSMANN T VENEZUELADEBIT. Which brings the total to $500 that is now missing from my checking account here in Austin.

6 charges in one day from the same source and the nice folks at Compass didn't get a teensy bit suspicious?

Compass says it will be 7-10 days before it's resolved. I have money (in other acounts) and credit, so I'll be OK. HOWEVER, there are many out there who don't. So, you might want to take a peek at your checkcard transactions online.

Oh, and doesn't Compass suck, yo? Methinks I need to find a new bank.

Posted by mcblogger at December 27, 2007 06:48 PM

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Comments

Holy shit! But those bastards will be disappointed if they tap into my check book. It's pretty anemic.

Posted by: TXsharon [TypeKey Profile Page] at December 27, 2007 09:11 PM

Some a-hole hit my account for over $400 spent on iTunes a couple of years ago. I thought "what a dumb shit, stealing money to buy something he could have just stolen."

My credit union took off the charges. They've been pretty good about that.

Posted by: WhosPlayin? [TypeKey Profile Page] at December 27, 2007 10:11 PM

yeah, they'll put the money back in but it's infuriating that the process is such a monumental pain in the ass.

It's also pretty scary that Compass didn't detect fraud and put a hold on activity. I mean, 6 charges in the same day, in some cases for identical amounts, and they never caught it?

Posted by: mcblogger [TypeKey Profile Page] at December 28, 2007 12:56 PM

That happen to us (me & my boyfriend) today we went to the bank to deposit some money, when my boyfriend asked for the balance they told us that our balance was -, we had no money!!! and there were this charges for 15.65 that came from voipax (which i had no idea what it was) so they are making us do this police report so that the bank can start an investigation and see if we are getting our money back....if you can help me, or tell me what you did it will be great thank

Posted by: alita [TypeKey Profile Page] at January 16, 2008 12:01 AM

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